Support

Why won't my USB work with my CLEAR Spot?

The top fix for this issue is updating to the latest firmware and modem driver. To ensure optimal device performance, we regularly release updated firmware and drivers for devices like your CLEAR Spot.

To check the firmware and driver on your CLEAR Spot, please follow these steps:

Launch your Browser and enter the following address in the address bar: http://192.168.0.1. When prompted for a password, use your CLEAR Spot’s default password, which is the last six characters of the MAC Address. (You’ll find the MAC address on the back of your CLEAR Spot unit).
Click on the Tools Tab.
On the left panel, Click Firmware.
Compare version numbers with the latest files located at www.clear.com/support/download.

* Unlimited plans subject to network management and other provisions of CLEAR's Acceptable Use Policy, posted at AUP. † Actual speeds that user experiences, especially during congested periods, may be affected by network management practices as set forth in CLEAR's Acceptable Use Policy, posted at AUP.

CLEAR Home

Support
FAQ
Downloads

Company Info

* Unlimited plans subject to network management and other provisions of CLEAR�s Acceptable Use Policy, posted at AUP. ** Taxes, device purchase, and other charges apply. If the monthly data allowance is consumed prior to the commencement of the next monthly service period, the customer's CLEAR service will pause until the earlier of (a) such scheduled commencement date or (b) the customer's separate purchase of a new service session (under the same, or a different, rate plan). † Actual speeds that user experiences, especially during congested periods, may be affected by network management practices as set forth in CLEAR's Acceptable Use Policy, posted at AUP. ◊ Taxes, recurring monthly service fee, and other charges apply. Limited time offers; may be changed or withdrawn without notice. While device supplies last. 30-day device return policy; see www.clear.com/legal/returnandcancellation for details. Coverage areas limited. Actual CLEAR network performance may vary and is not guaranteed.

Support

Why won't my USB work with my CLEAR Spot?

Legal

Support

Company Info